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  More MLS For Your Money    DECEMBER 2011 VOL. I   

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Auto Email Frequently Asked Questions

Auto Email Frequently Asked Questions
 
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Q.  How many active Auto Emails can I have?

A. At any one time, you can have up to 250 Saved Searches that are activated to send Auto Emails to clients.

Q.  The status of my Auto Email says “Waiting Activation.” What does this mean?

A.  When you see an auto email status of “Waiting Activation,” MRMLS Matrix has sent an initial email to your clients inviting them to view your listings. The Waiting Activation status will continue until a client “Opts In” by clicking the link to view listings.

Q.  How do I re-activate an Auto Email that has been disabled by Matrix?

A.  If you see one of your Auto Emails has been disabled, you can re-enable it by clicking the My Matrix tab, Saved/Automatic Searches, Settings.


·         Press the Re-Enable Auto Email button.

·         Set a schedule for your client to receive listings. Then click the Save button .

Note: Ask your clients to put your email in the Address Book or "Safe Recipients List" so the auto emails will be delivered to their Inbox and not to their Recycle Bin or Junck Mail folder.

Click Here for more detailed instrictions on "How to Re-Enable an Automatic Email."


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Jennifer Cheung
Communications Manager

Jennifer@imrmls.com
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